Thanks Colin - someone else gave me the same advice but when I click on My History nothing happens!colinmtn wrote: ↑May 19th, 2022, 5:55 amI had the same issue when I logged in to access mine, found them eventually as they have moved the tickets bought in 2019 to the History section, once I clicked on that I found them available to download.Xanthippe wrote: ↑May 18th, 2022, 5:31 pm Right Brooksters I need help - I need someone who can speak French to help me with a fairly major ticket issue. I bought Golden Tickets back in 2019 and now when I try to print them I can't find them in my account. I've emailed the LNR ticket address twice and this evening I tried to phone but couldn't get past the menu because I can't understand what the options are. Is there anyone who would be prepared to either send an email on my behalf or phone the ticket line of I DM'd my ticket information?
Once logged into the ticket site click on the personalised name on the top right (mine says Colin). On the popdown menu click Mes Commandes and you get a screen showing all orders that appears empty and says No order available.
It appears there are none but there is also a button marked Mes Historique to see older orders.
Click on MES Historique and the ticktes are there (or at least were for me).
I've emailed twice, phoned several times and have now filled out the contact form on the website so hopefully someone will get it sorted for me