irishrugby.ie

[Hickiefan]

Three SEC mails now received. That's a good thing though!

[id@53]

OK, so who has the record for most payment receipts received? I have four. Can anyone top that?

I can equal that.

Me too

I've got SIX payment receipts!!! Well done the IRFU

[GrahamC]

Haven't seen my mail yet as in work, but I have got a balance of €4,177 coming through on my credit card! Kinda expensive for the two tickets

Well, at least I hope I got some tickets

[aisling7]

Haven't seen my mail yet as in work, but I have got a balance of €4,177 coming through on my credit card! Kinda expensive for the two tickets

Well, at least I hope I got some tickets

[LeopoldButters]

i only got one confirmation email so i auume i'm ok, went for the NZ package myself!

[Mauler]

Seems very unfair that once the site was not working at 09.00 & they subsequently suspended ticket sales that they then went ahead and sold tickets at another time, without giving prior notice and it was only by luck that someone was checking their site.

If their system failed, then it failed, they should have scrapped today’s sale and announced the new date for sale and drawn a line under today’s c~*k up.

[aisling7]

The story has made breakingnews.ie...

IRFU suspends ticket sales due to website fault Print

The IRFU has suspended the sale of tickets for upcoming Ireland international clashes because of a technical fault with its website.

The site crashed this morning as thousands of club members logged on to purchase tickets for upcoming autumn internationals and next year's RBS Six Nations Championship.

The IRFU says the problem is being rectified and all ticket requests will be processed in the order they were received.

[olaf the fat]

only now realising what the FU in irfu stands for

[rooster]

6 now card is fecked time of transaction on the last 12:06 pm and I'm not even on the site

Best not to try hitting the shops with your flexible friend today

No problem Eve I got a phone call from the bank to see if my card had been nicked this morning, they were getting strange requests

[aisling7]

Has anyone received an email from the IRFU yet???

[Darce]

Has anyone received an email from the IRFU yet???

Nopes

[Hickiefan]

Hey,

Got this from Barry in the IRSC. Sounds like the best thing to do is wait until you are contacted. No need to panic anyway. See bold text.

The server issue which occurred at 9 a.m. was resolved but a knock on effect caused the failure again just after 11 a.m.

The sale has been suspended as you know.
We are now working with our web team and the online payment team to go through each of the transactions as follows:

1) Completed Orders – will be checked and confirmed
2) Incomplete at Payment Stage – will be completed and confirmed where possible.
3) Multiple Confirmations / Orders – full refunds will be processed where required if an order has gone through more than once.

Once that is resolved and a new server in place we will be able to go live again. A substantial number of tickets remain to be sold and the club remains committed to giving members a chance to purchase tickets.

We are very sorry for the inconvenience. The whole system had been tested a week ago and again yesterday but obviously something was amiss.

[thecoolfreak]

Has anyone received an email from the IRFU yet???

No and I'm not holding my breath

[rooster]

Hey,

Got this from Barry in the IRSC. Sounds like the best thing to do is wait until you are contacted. No need to panic anyway. See bold text.

The server issue which occurred at 9 a.m. was resolved but a knock on effect caused the failure again just after 11 a.m.

The sale has been suspended as you know.
We are now working with our web team and the online payment team to go through each of the transactions as follows:

1) Completed Orders – will be checked and confirmed
2) Incomplete at Payment Stage – will be completed and confirmed where possible.
3) Multiple Confirmations / Orders – full refunds will be processed where required if an order has gone through more than once.

Once that is resolved and a new server in place we will be able to go live again. A substantial number of tickets remain to be sold and the club remains committed to giving members a chance to purchase tickets.

We are very sorry for the inconvenience. The whole system had been tested a week ago and again yesterday but obviously something was amiss.

Sounds promising if you have some of the messages from the pay Sec crowd then, just hope the bank freezing my card has not kicked the entire system out though.

[aisling7]

Just got my order confirmation from the IRFU

[Hickiefan]

Just got my order confirmation from the IRFU

Ditto.

In fairness they are trying to sort this out. Hopefully there will be many more happy customers when the sale is relaunched.

[brian_c]

Lucky that I already got my tickets if they are going to have a resale next week, my membership runs out on Sunday!

Will I bother renewing though that is the question. I have been a member three years and only once did not get the tickets I wanted.

[Darce]

Just got my order confirmation from the IRFU

Ditto.

In fairness they are trying to sort this out. Hopefully there will be many more happy customers when the sale is relaunched.

Same here

[Sandrine]

Mr Sandrine just received the order confirmation from the IRFU for the England game!

[thecoolfreak]

Got my confirmation from the IRFU> Fair dues to them, they seem to be acting on the problem as quickly as possible. I wonder will they contact those of us who appear to have been overcharged confirming they have refunded the monies?